Terms of service

  • We reserve the right to refuse to carry passengers who are under the influence of drugs or alcohol or who are abusive to our drivers.

  • We do not carry unaccompanied packages or parcels.

  • We cannot be held responsible for any unforeseen mechanical breakdown, adverse weather conditions or delays due to traffic.

  • We cannot be held responsible for changes in airline schedules. We will however ensure your wait will be kept to a minimum.

  • No refunds will be given if we cannot pick you up due to your flight being altered, if you do not inform us with 24 hours notice.
    We will however endeavour to do all we can to ensure you are picked up, but you may experience a delay.

  • We will track your incoming flight, but in the case of long delays you may have to wait at the airport to be to be picked up depending on our other existing bookings.

  • We are not responsible for loss or damage of any child seat or other belongings left in our care for the journey home.

  • In the event your driver is not waiting for you when you arrive back, you MUST ring one of the emergency numbers given to you on your outward journey, otherwise making your own arrangements will be at your expense.

  • It is your responsibility to inform us with immediate effect of any changes to your flight times, if you do not, we will not be held responsible for missed flights or your onward travel with us.

  • We will suggest to you the best pick up time using our expertise, considering road traffic and weather conditions, but the final decision is yours, if you decide to leave later than what we have advised then we cannot be held responsible if you arrive late for your onward flight or onward travel.

  • We do reserve the right to charge a supplement in the eventuality of your flight being delayed for over 2 hours or if your flight is diverted to another UK airport, however you may be able to claim this from your travel insurance, in this instance we will be happy to gather and provide you evidence of this for your insurance claim.

  • We operate Chip & Pin & contactless in all vehicles. We take all major credit & debit cards there will be no charge on all transactions.

  • All moneys and deposits paid to Airport Cars Blackpool are refundable if the circumstances allow and Airport Cars Blackpool have incurred no losses.

  • Payment must be made in full on the outward journey either by cash,
    credit/debit card or bank transfer, unless you are an account holder with us.

  • No smoking is permitted, and no food or drink is to be consumed in any of our vehicles.

  • Whilst we are always able to accept cash or card payments, we can also accommodate corporate accounts. If you wish to open an account with us, please contact us on 01253 381010.

  • Unfortunately we can not pick up outside of the Fylde Coast area without an advanced payment.

  • On occasion we may have to sub contract work out to other drivers; however, we only use those with the same high standards as ourselves thus ensuring all our customers receive the same excellent service we endeavour to provide.

  • We cannot be held responsible if your luggage will not fit into our vehicles if you have not previously discussed your luggage requirements as each vehicle has a limited capacity.

  • We cannot guarantee a certain driver or vehicle type, but we will endeavour to accommodate any reasonable requests.

  • It is not our policy to have customers sharing vehicles with others, except in extreme circumstances i.e. airport disruption due to strikes etc.

  • Late night supplements are charged at £15.00 for the return part only of your journey and is charged between the hours of 22:00 pm & 06:00 am, this is charged based on your scheduled UK arrival time only.

  • Additional pick ups and drop offs will be charged from £5.00 each way.

  • By booking with us you are agreeing to these terms and conditions.